Seminar: Navigating AI: Separating Signal from Noise

Abstract

Ready or not, leaders are being asked to navigate their organizations through the world of Artificial Intelligence (AI) amidst the current buzz and hype. This talk will offer strategic insights into the evolving AI landscape, debunk common myths, and discover how to align existing organizational foundations with future AI opportunities. We’ll talk about developing a discerning lens for assessing AI claims and evaluate the potential risks associated with AI adoption. Finally, we’ll explore the nuanced realm of consumer sentiments surrounding AI, drawing upon recent empirical findings from a recent national survey conducted by CapTech. With plenty of time for questions and discuss, this should be a rich conversation about consumers, businesses, and the intersection of AI.

Biography

Jason Snook (00, 02, 05) is a nine-year Hokie, obtaining his Bachelors, Masters, and PhD in Computer Science at Virginia Tech. He is a Fellow with CapTech Consulting, a national IT consulting firm based in Richmond, VA. He is one of the founding members of CapTech’s Customer Experience (CX) practice. Jason has been studying technology trends and their impact on individuals, businesses, and society for over 20 years, dating back to his time as a researcher at Virginia Tech’s Center for HCI. 

As a Fellow within the practice, Jason is one of CapTech’s AI leaders, working with teams to reimagine all their services through the lens of AI. He works with business leaders across industries to drive their AI strategies, finding responsible and practical applications of AI that drive value for their organizations and their customers. He sees the great potential AI balanced with the need to manage risk for responsible outcomes.